Speaking engagements
Upcoming presentations and workshops
- None at the moment
Previous conference presentations
- Five user research methods you’ve probably never seen
At Oz-IA 2010 in Sydney, October 2010 (view slides) - Bringing them online: using design research to identify online opportunities
At Oz-IA 2009 in Sydney, October 2009 (view slides) - Prioritising user experience
At Information Architecture – Designing and managing information structures for improved web access and usability in Sydney, September 2009 (view slides) - Re-engineering your intranet with user-friendly architecture
At Strategically Managing Intranet Developments in Sydney, March 2009 (view slides) - Documenting for interactive websites (interactive discussion)
At Enhancing Online User Experiences in Melbourne, November 2008 (view slides) - Demystifying information architecture
At webDU in Sydney, June 2008 (view slides) - Mentoring UCD
On UXpod in March 2008 (listen to podcast) - Collaborative user-centred design
At OZCHI in Adelaide, November 2007 (view slides) - “There’s no I in team” – a case study in collaborative information architecture
At OZ-IA in Sydney, September 2007 (view slides) - Information architecture best practice
At Open Publish in Sydney, August 2007 (view slides) - Intranets, why you should care
At the Web Standards Group in Sydney, May 2007 (view slides) - Needs-based information architecture
At the Intranet Leadership Forum in Sydney, February 2007
Previous workshops
- User research methods for IA
At Oz-IA 2010 in Sydney, October 2010 - Design research for user experience design
At UX Australia 2009 in Canberra, August 2009 - Demystifying information architecture
At OZCHI in Cairns, December 2008 - Research methods for information architecture
At OZ-IA in Sydney, September 2008 - Information Architecture Essentials
In Sydney, April 2008 - Information Architecture Fundamentals
In Melbourne (in-house), January 2008 - Information Architecture Fundamentals
In Sydney (in-house), November 2007 - Information Architecture Fundamentals
In Canberra, October 2007 - Information Architecture Fundamentals
In Sydney, August 2007
Feedback from workshop participants
“Great speaker, attuned to the people in the room and adapted content accordingly”
“You know your stuff!”
“Excellent course and very timely for me. Hands on activities were very, very useful”
“Well structured, well presented, well paced, enjoyable”
“Very useful and informative – best seminar in a long time.”
“Made IA seem more fun and creative, not so tedious.”
“Great workshop. I had lots of my questions answered in the workshop’s content. Great takeaways also!”
“Interesting, relevant to work being undertaken. Thought provoking.”
“Good balance between theory and practice.”
“Very practical and useful. I expect to use all the topics covered.”
“Great course! Kept interest and useful exercises.”
“Structure was good – balance of theory and practice.”
“Energetic, fun learning.”
“Very helpful and useful ideas to try.”
“Great! Easy to understand concepts and the facilitator was very approachable.”

