My laptop thinks it’s a mobile

mobile version of Flickr on desktop browser

Firefox on my work laptop is experiencing somewhat of a personality crisis; whenever I visit a Yahoo! website (yahoo.com, yahoo.com.au, flickr.com) or PayPal I get the mobile version. While it has been a useful exercise in learning the ins and outs of some of the ‘biggest’ m-sites around, it’s actually really annoying. Update: I can now include WSJ.com (The Wall Street Journal) in this list since I can only see the mobile version of that site!

These sites obviously use some sort of user agent detection, but as far as I can tell my browser is reporting itself as it should be. I’ve tried several different user agent plugins to force it to report itself as Firefox for Windows, but it makes no difference. I’ve cleared all cookies, no effect.

The only other clue I have is that this all started happening after I used the .mobi emulator to test a few mobile websites. The emulator is just a Java applet, from memory, so it shouldn’t have such a lasting effect. Could it have somehow corrupted my browser?

So I hereby envoke the lazy web…does anyone know how to fix this? Please help :)

(yes I could just reinstall the browser but that’s no fun, and might not fix this issue anyway)

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10 Responses to “My laptop thinks it’s a mobile”  

  1. 1 casey glass

    The first thing I would try is deleting the cookies that relate to these sites that are stuck in mobile land…

  2. 2 Pat

    Any other ideas? I’ve already tried that :)

  3. 3 Alan Dalton

    I see you’ve the Web Developer Toolbar installed. My guess is that you used it to display CSS for handheld devices and then forgot to turn that feature off. It doesn’t turn itself off when you refresh the page, as some other features do.

    On the “CSS” dropdown list on the toolbar, point to “Display CSS by Media Type” and make sure there’s no tick beside “Handheld”.

    Do I win free Steve Krug book? :)

  4. 4 Pat

    Excellent suggestion Alan, sounds like you’ve encountered that problem before. Unfortunately for me, it’s not the cause of my issues. I hadn’t used the ‘by media type’ feature but for good measure I checked that it wasn’t set to mobile.

    At any rate, if it was the cause, all websites would be displaying their mobile CSS, whereas my issue is only occurring with Yahoo, Flickr and PayPal.

    While I was fiddling with the Web Developer Toolbar I decided to turn it and the Google toolbar off. No effect. Perhaps I should uninstall them altogether?

  5. 5 Pat

    YAAAAAAAAAY! I have solved the problem! It was being caused by the wmlbrowser Firefox add-on. All I had to do was disable or uninstall it and I can now visit Flickr, Yahoo! etc and see the normal version.

    I don’t know when that add-on was installed, possibly by a previous user on this machine, or possibly when I started using the .mobi emulator. Either way I hadn’t noticed it until this week. Such relief.

  6. 6 Raj D

    I have a similar problem.
    I use a 3 3Gsim in my laptop when i have no other connection. When I use that connection i can only view mobile versions of the sites. is there anyway of disbaling this?
    I used both firefox and ie7. Any help?

  7. 7 Patrick Kennedy

    Sorry Raj, I have used a similar mobile broadband card to what you describe, but I never had any issues like this. Do you know if it’s a common problem? If it is there should be many people out there blogging, twittering or commenting on forums. It’s likely they have an explanation, if not a solution.

  8. 8 Raj D

    Yeah i beleive there would be many people but i’ve tried many key words and can’t find any blogs - the closest i found was yours.

  9. 9 Isaac

    I had the same problem for 2 months with my computer showing up as “www.m.yahoo.com” (the mobile version of Yahoo) and finally I deleted the cookies from Firefox and that fixed it. I never had the problem using Internet Explorer, only in Firefox. Hope that helps.

  10. 10 Patrick Kennedy

    Thanks @Isaac, but my problem wasn’t caused by cookies but rather a Firefox plugin. Glad to hear you got your cookie problem sorted though.

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