Pat’s Point of View

In what is probably my last article for Step Two, entitled Intranet (re)design wrap-up, I summarise the vast amount of information on intranets that has been published by Step Two Designs over the years. The point is to aid intranet managers, or anyone involved in a redesign, in leveraging the useful nuggets contained throughout the many articles and get started in the right direction.

So you’re sitting at your desk and you have to redesign your intranet (or design one from scratch). Where on earth do you start? By any measure, this is no easy task. The multitude of factors that need to be taken into account can be overwhelming.

Over the years, we have published a vast amount of information on intranets, offering the benefits of our experience and giving practical advice on intranet management, information architecture and content management.

In this article, we attempt to wrap up all the activities that form part of an intranet (re)design into one concise checklist.

Along the way, references will be given to our most popular articles, giving you more detail on particular topics. The goal is to give you an excellent starting point for undertaking an intranet (re)design and also to provide support throughout the process.

Read the full intranet (re)design wrap-up article.

This article focuses on the big picture and a user-centred design methodology. I firmly believe that despite these projects becoming huge beasts, they can be successfully tackled by taking the right approach and applying simple techniques. For example, some of the more common information architecture techniques in use today are card sorting and wireframes. These are in themselves simple to master, but can prove very effective if used in the right way on a big project that has been broken down into sensible pieces. (On this note, I hope to release an article dedicated to wireframes very soon).

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