Comments on: Using cultural probes for intranet user research http://www.gurtle.com/ppov/2008/04/10/using-cultural-probes-for-intranet-user-research/ the personal website of Patrick Kennedy Fri, 21 Nov 2008 10:25:46 +0000 http://wordpress.org/?v=2.5.1 By: Pat http://www.gurtle.com/ppov/2008/04/10/using-cultural-probes-for-intranet-user-research/#comment-45046 Pat Thu, 10 Apr 2008 07:22:11 +0000 http://www.gurtle.com/ppov/2008/04/10/using-cultural-probes-for-intranet-user-research/#comment-45046 Thanks Stephen. So what was in the probe kit? And how many pre/post visits did you do? That seems to be a really key, but easily overlooked, part of the method. Thanks Stephen. So what was in the probe kit? And how many pre/post visits did you do? That seems to be a really key, but easily overlooked, part of the method.

]]> By: Stephen http://www.gurtle.com/ppov/2008/04/10/using-cultural-probes-for-intranet-user-research/#comment-45040 Stephen Thu, 10 Apr 2008 06:37:15 +0000 http://www.gurtle.com/ppov/2008/04/10/using-cultural-probes-for-intranet-user-research/#comment-45040 We have used a bunch of interesting probes (always makes me giggle) to explore all manner of things. The Intranet here hasn't been one of them unfortunately. I think one of the most interesting results from one of our other probes came from a study we were doing into neighborhood cohesiveness where we asked people to draw a map of their local area and then overlay that map with the people they knew, and how likely they would be to do them a favor, like collect their mail while they were away. There really didn't seem to be a close correlation with distance and likelihood, but a stronger correlation between shared interests and chances for social contacts (e.g. kids, jobs, common butchers :-) etc.) We have used a bunch of interesting probes (always makes me giggle) to explore all manner of things. The Intranet here hasn’t been one of them unfortunately.

I think one of the most interesting results from one of our other probes came from a study we were doing into neighborhood cohesiveness where we asked people to draw a map of their local area and then overlay that map with the people they knew, and how likely they would be to do them a favor, like collect their mail while they were away.

There really didn’t seem to be a close correlation with distance and likelihood, but a stronger correlation between shared interests and chances for social contacts (e.g. kids, jobs, common butchers :-) etc.)

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