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IA Best Practice at Open Publish

View of World Square tower from Rydges hotel

This afternoon I presented my topic at Open Publish 2007, in Sydney. It was quite a good turn out, but still a nice small audience.

My topic covered two central topics:

  • Ethnographic techniques for ‘needs analysis’ and user research, and
  • The application of these techniques for ‘Whatever 2.0′ solutions

This was well received and I enjoyed talking on this subject to this audience. Hopefully, being the last presentation of the day, I didn’t bore folks too much. There were also lots of other interesting presentations and altogether it created a great little conference. There’s definitely some good thinking in the publishing (and content management) space; not at all matching the external perception of the publishing industry.

My slides are up on SlideShare.

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About the author

Patrick Kennedy

Patrick Kennedy is a user experience strategist and design researcher based in Sydney Australia. He leads research activities that improve the user experience of cross-channel products and services; helping both designers and business decision makers in bringing those products and services to fruition. Read more.

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