Pat’s Point of View

I saw this sign posted on the wall of a medical centre in Sydney. It reads:

[Wheelchair] Restroom Upstairs

That’s a bit bloody rough!

There is a lift nearby, but on first inspection it would appear that should a patient using a wheelchair need to go to the loo, they’d need to somehow conquer the stairs first, and there are a lot of stairs. I think I would probably redesign the sign to say ‘first floor’ rather than ‘upstairs’ and point out that the lift is thataway.

This entry was posted on Monday, June 25th, 2007 at 8:36 pm and is filed under Accessibility. If you enjoyed this post, you might also like to leave a comment or follow @patrickkennedy on Twitter.

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About the author

Patrick Kennedy is a user experience strategist and design researcher based in Sydney Australia. He leads research activities that improve the user experience of cross-channel products and services; helping both designers and business decision makers in bringing those products and services to fruition. Read more.