Warning: Canberra Cabs
Published April 5th, 2007 in Travel
I found this sign in my hotel room. It reads:
TAXI WARNING
Please be aware that no matter where you are in Canberra there will be a delay for a taxi during peak periods.
45-60 minute delay is not uncommon.
A much more reliable Limousine Service is available if required.
This is really bad, that people need such a warning. These sort of notices might be found in hotel rooms in other cities, but I’ve certainly never seen one before.
And of course the taxi situation at the airport yesterday was typically bad. But I’ve given up on them altogether now and I just use a limo service. Much easier and not a lot more expensive to be honest. And you get to ride in a nice (ok maybe not-so-nice) Statesman Caprice or LTD. Makes you feel like Aussie Royalty.
Popularity: 14% [?]
4 Responses to “Warning: Canberra Cabs”
Leave a Reply
Search
Latest posts
Old favourites
Categories
- Accessibility (13)
- Automotive (10)
- Books (2)
- Conferences (36)
- Consulting (21)
- Design (6)
- Design research (28)
- Family (18)
- Humour (27)
- IA (42)
- Interactive marketing (3)
- Intranets (14)
- Music (14)
- Photos (7)
- Quotes (11)
- Ramblings (124)
- Speaking (19)
- Travel (23)
- Usability (26)
- User experience (38)
- Web 2.0 (6)
- Web design (46)
Archives
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
- January 2008
- December 2007
- November 2007
- October 2007
- September 2007
- August 2007
- July 2007
- June 2007
- May 2007
- April 2007
- March 2007
- February 2007
- January 2007
- December 2006
- November 2006
- October 2006
- September 2006
- August 2006
- July 2006
- June 2006
- May 2006
- April 2006
- March 2006
- February 2006
- January 2006
- December 2005
- November 2005
- October 2005
- September 2005
- July 2005
- June 2005
- May 2005
- April 2005
- March 2005
Where I do what you’re doing now
Code and technology
Creative and multimedia
Design research
KM, IM and strategy
Misc
UX, IA and IxD
- 37 signals signal vs noise
- Adaptive Path entries
- Andy Rutledge : Design View
- Austin Govella : Thinking and Making
- Boxes and Arrows
- Chris Khalil’s Musing
- Christina Wodtke : Eleganthack
- Christopher Fahey : Graphpaper
- Donna Maurer : DonnaM
- findability.org
- Good Experience
- Iain Barker : Simpler is Better
- InfoDesign
- Jared Spool : Brainsparks
- Jeff Veen
- Jesse James Garrett
- Joshua Ledwell : Compete on Usability
- Leisa Reichelt : Disambiguity
- Lou Rosenfeld : blougList
- Lyle Kantrovich
- Martin Hardee : Sun.com Design
- OK/Cancel
- Peter Merholz
- Peter Van Dijck’s Guide to Ease
- Shane Morris : UXB
- Steve Baty : Doc Holds Forth
- Todd Warfel
- UsableWorld
- UX Matters
- Zef Fugaz : zef[a]media


How right you are! However Canberra Hire Car and Limousine service is also owned by the same company that owns the taxi - so as you see it is in their best interests to provide a bad service and encourage the use of a more expensive service, which also benefit their organisation. The way to overcome all of these barriers, is to use an independant operator such as myself. We provide a reliable, puntual and energy efficient solution to your transport problems. We have invested in the latest Lexus Hybrid technology saving enormous amounts of toxic CO2 emmisions compared to other services available. We are currently the only providor or luxury lexus hybrid transport in and around the ACT and Snowy Mountains.
We also provide Snow transfers reducing the carbon footprint our transport leaves behind in the pristine Snowy Mountains Wilderness environment.
Please look us up - especially if you need transport in Canberra.
Cheers from the Nations Capital
Lynda Kimber
Director
Brindabella Chauffeured Limousines.
Fair enough, I’ll take the Pepsi challenge. Thanks Lynda.
Lynda is obviously pushing her own barrow and is not being completely honest. Canberra Cabs doesn’t want to provide a poor service so that passengers will be pushed towards limousines - that is absolutely crap economics. For one thing, the cost of running a cab in Canberra is so huge that no owner is going to be able to afford to deliberately provide a poor service. Not with cab licences changing hands for well over a quarter of a million dollars.
The truth is that there are only 270 cabs on the road. Maximum. For a city with about 300 000 residents and a lot of visitors, the cab system is easily overloaded at peak times. No matter how you cut it, there are going to be delays when there are more people wanting cabs than there are cabs. Often there will be two or three hundred people waiting at the airport, so that’s enough to tie up the whole cab service right there, quite apart from the rest of the city.
Outside peak hours, you can usually get a cab immediately from a rank, or with a wait of between two and ten minutes if you book one over the phone.
I doubt anyone is deliberately providing bad service, however, if the same company who runs the cabs is also running a more expensive limo service, there’s an obvious conflict of interest when it comes to making efforts to improve the situation with the cabs.