Pat’s Point of View

You’re given one mouth and two ears for a reason; use them proportionately.

This entry was posted on Thursday, February 8th, 2007 at 8:00 pm and is filed under Quotes. If you enjoyed this post, you might also like to leave a comment or follow @patrickkennedy on Twitter.

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About the author

Patrick Kennedy is a user experience strategist and design researcher based in Sydney Australia. He leads research activities that improve the user experience of cross-channel products and services; helping both designers and business decision makers in bringing those products and services to fruition. Read more.