Pat’s Point of View

Surely this is the bestest title for a paper:

"What a f-ing system! Send ’em all to the same place and then expect us to stop ’em hitting": Making Technology Work in Air Traffic Control

Sounds like one of those juicy quotes you get from staff interviews :)

This entry was posted on Monday, February 5th, 2007 at 5:30 pm and is filed under Design research, Humour, Quotes. If you enjoyed this post, you might also like to leave a comment or follow @patrickkennedy on Twitter.

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About the author

Patrick Kennedy is a user experience strategist and design researcher based in Sydney Australia. He leads research activities that improve the user experience of cross-channel products and services; helping both designers and business decision makers in bringing those products and services to fruition. Read more.